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Home / About Us

About Altanora

About Altanora,
Citrix Specialists Since 2006.

A Citrix Platinum Partner that designs, delivers and runs virtual workspaces, cloud and security for organizations worldwide, with teams in the United States, Canada, Europe and Asia.

Talk to Our TeamMeet Our Leadership

Who Is Altanora?

Altanora is a Citrix Platinum Partner with offices in the United States, Canada, Europe and Asia, and has specialized in Citrix and virtual desktops since 2006. We help organizations deliver apps and desktops securely to any device, move infrastructure to the cloud, and keep it all running 24/7.

Our team of certified engineers includes many former Citrix employees, and we don't outsource our support. At Citrix Unite 2026, Altanora received the 2026 Citrix Evangelist Partner of the Year award.

Altanora at a Glance

2006specializing in Citrix since
70+certified specialists, all Altanora employees
250+clients served
24/7/365support from our own engineers

Citrix Platinum Solution Advisor and Platinum Service Provider.

Our Story

Twenty years of focus on one thing: making virtual workspaces work.

  1. 2006

    Founded as Malicis Consultation, focused on Citrix and virtualization.

  2. 2023

    Malicis became Altanora, bringing managed services, cloud and Citrix under one brand.

  3. 2026

    Received the 2026 Citrix Evangelist Partner of the Year award at Citrix Unite, and launched the AltaSphere managed cloud.

  4. Today

    70+ specialists serving 250+ clients, with teams across the United States, Canada, Europe and Asia.

Our Values

What clients can expect from us, and what we expect of ourselves.

✅

Accountability

We own our work and its results. Every engineer knows how their work affects the client's business.

👁

Transparency

Clear scopes, clear reports and no surprise fees. We tell you what we know, and what we don't.

💡

Innovation

We test new Citrix and cloud technology in our own lab first, so clients get proven answers.

🤝

Mutual assistance

We solve problems together, inside the team and with our clients and partners.

👥

People first

A team that grows, learns and is recognized delivers better service.

Leadership

The people accountable for Altanora's direction, clients and results.

Philippe Theriault, CEO and President, Altanora

Philippe Theriault

CEO and President

Audrey Savard, Chief Financial Officer, Altanora

Audrey Savard

Chief Financial Officer

Patrick Nadeau, Vice-President, Sales and Marketing, Altanora

Patrick Nadeau

Vice-President, Sales and Marketing

An Employee-First Company

Every engineer who works on your environment is an Altanora employee. We hire experienced people around the world, and we don't hand your tickets to third-party call centers or subcontracted help desks.

Because our teams are spread across time zones in the United States, Canada, Europe and Asia, we can support clients around the clock with people who know their environments. Many of our engineers are former Citrix employees, and we invest in their certification, training and early access to new Citrix technology in our own lab.

Interested in joining us? Visit our careers page.

From Our Clients

“Every interaction with Altanora has consistently exceeded my expectations. Their deep technical expertise, combined with a comprehensive understanding of our business challenges, allows them to deliver practical solutions and reliably meet their commitments.”
Frederic St-Jean, Director of Information Technology

Partners and Accreditations

Accredited experts in the technologies our clients rely on.

Citrix logoMicrosoft logoVMware logoDell logoVeeam logoFortinet logoCisco logoRed Hat logoIGEL logoeG Innovations logoAuthX logoSupermicro logoJamf logoLogitech logoAdobe logoSANS logo

About Altanora FAQ

When was Altanora founded?

Altanora was founded in 2006 as Malicis Consultation and has worked with Citrix and virtualization ever since.

Was Altanora previously called Malicis?

Yes. Malicis became Altanora in 2023. The team, clients and Citrix partnership carried over.

Where does Altanora operate?

Our U.S. headquarters is in Fort Lauderdale, Florida, and our Canadian headquarters is in Montreal. We also have team members across Europe and Asia, serving clients around the world.

Does Altanora outsource its support?

No. Our support is delivered by Altanora employees, not third-party call centers or subcontracted help desks.

Is Altanora a Citrix Platinum Partner?

Yes. Altanora is a Citrix Platinum Solution Advisor and Platinum Service Provider, and received the 2026 Citrix Evangelist Partner of the Year award at Citrix Unite 2026.

What does Altanora do?

We design, deliver and run Citrix, VDI, cloud and security environments, with 24/7 support, managed services, professional services and training.

How do I open a support ticket with Altanora?

Existing clients can open a ticket through the client portal, by emailing support@altanora.com, or by calling 514-849-1100 and choosing option 3. For general or sales questions, email sales@altanora.com.

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