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Home / Solutions / Telecom

Solutions Β· Telecom

Citrix for Telecom,
Scale Without Limits.

Secure, scalable workspaces for carriers, contact centers, field teams and contractors, with the cost control telecom providers need, delivered by Altanora.

Talk to a Telecom Citrix ExpertSee the Results

How Does Citrix Help Telecom Providers?

Citrix gives contact center agents, network engineers, retail staff and contractors secure access to billing, CRM and operations systems from any location, and scales up or down with demand. Telecom providers use Citrix to consolidate environments after mergers, onboard outsourced agents quickly and cut infrastructure costs.

Altanora supports Canadian and U.S. telecom providers with large Citrix environments, and telecom is one of the sectors where we run active Citrix-funded projects. Eligible projects may qualify for Citrix Funded Pro Services, with Citrix covering some or all of the services, subject to Citrix approval.

Citrix Results in Telecom

$2.4Ma year saved by a telecom client moving workloads to XenServer
$1.2Ma year saved by a telecom client replacing IGEL with Citrix UniconOS
Daysto onboard outsourced contact center agents
24/7/365Altanora support for always-on networks

Savings from Altanora client engagements.

Telecom Challenges Citrix Solves

Growth, mergers and cost pressure, all at once.

πŸ“ž

Contact center scale

Add in-house and outsourced agents quickly, with secure access and no data on their devices.

πŸ”—

Mergers and consolidation

Bring acquired business units onto one Citrix platform and retire duplicate environments.

πŸ’°

Infrastructure cost

Move Citrix workloads to XenServer and retire paid hypervisor licenses.

πŸ–₯

Endpoint cost

Citrix UniconOS replaces third-party thin client licenses at no extra cost.

πŸ›‘

Contractor security

Citrix SecurAccess with Chrome Enterprise gives contractors secure browser access to web and SaaS apps.

πŸ“Š

Agent experience

Citrix Experience Insights spots slow sessions before they hurt handle time.

Proven in Telecom

Results delivered by Altanora and published by Citrix.

Telecom provider

$2.4M

a year saved by moving Citrix workloads to XenServer with Altanora.

Altanora client engagement

Telecom provider

$1.2M

a year saved by replacing IGEL with Citrix UniconOS, already included in their Citrix license.

Altanora client engagement

Rogers Communications

One platform

Citrix removed persistent VDI and gave employees of an acquired company secure browser access during integration.

Citrix customer story β†’

From Our Clients

β€œWith the Citrix licensing deadline approaching, this was a high stress, high risk transition. Altanora turned what could have been a major disruption into a complete non-event.”
Steve Vinnitsky, President & CEO, Netintegrity

Netintegrity moved to a new Citrix subscription and Citrix Cloud before a hard deadline, with zero user disruption, and now relies on Altanora for ongoing support.

How Altanora Helps Telecom Providers

2026 Citrix Evangelist Partner of the Year, with 70+ certified engineers across North America.

Assess and consolidate

We map business units, contact centers and entitlements to a consolidated Citrix design.

Migrate and save

We move workloads to XenServer, roll out UniconOS and modernize access with minimal disruption. Eligible projects may qualify for Citrix Funded Pro Services, with Citrix covering some or all of the services, subject to Citrix approval.

Run it 24/7

Monitoring, patching and 15-minute Severity 1 response through Citrix Managed Services.

Telecom FAQ

How does Citrix help telecom contact centers?

Citrix lets you add in-house and outsourced agents quickly with secure access to billing and CRM systems, and no customer data is stored on their devices.

Can Citrix help consolidate environments after a merger?

Yes. Citrix environments from different business units can be consolidated onto one platform, and acquired staff can get secure browser access during integration.

How can telecom providers cut Citrix infrastructure costs?

Moving Citrix workloads to XenServer, included in Citrix UHMC, removes paid hypervisor licensing. One Altanora telecom client saves $2.4M a year.

Can Citrix replace third-party thin client software?

Yes. Citrix UniconOS is included in Citrix UHMC. One Altanora telecom client saves $1.2M a year after replacing IGEL.

Does Altanora support large telecom Citrix environments?

Yes. Altanora supports large Canadian and U.S. telecom environments with 24/7/365 monitoring and support.

Related: Managed XenServer Β· Citrix UniconOS Β· Citrix SecurAccess with Chrome Enterprise Β· VMware Savings Calculator

Scale Securely and Spend Less

Book a free Citrix assessment and see what you could save on infrastructure and endpoints.

Talk to a Telecom Citrix Expert