AI & Security · HIPAA and PHIPA
Keep personal health information in the data centre, control and log every access, and support HIPAA and Ontario PHIPA obligations with Citrix and Altanora.
Citrix keeps electronic health records and clinical apps in the data centre and streams only the screen to devices, so patient data isn't stored on laptops or shared workstations. Access is authenticated, controlled and logged. That supports the HIPAA Security Rule's technical safeguards and helps Ontario health information custodians meet their PHIPA duties to protect and account for personal health information.
Altanora can sign a HIPAA Business Associate Agreement and hosts Canadian workloads in Canada. Compliance is shared: your policies, configuration and agreements matter.
Sources: HHS, Ontario IPC and Citrix customer story.
Security that clinicians don't have to fight.
EHR and clinical apps stay in the data centre; devices only display the session.
Badge tap-and-go and MFA with AuthX, so security doesn't slow care.
Session and access logging to investigate snooping and support breach reporting.
Citrix deviceTRUST blocks or limits sessions from risky devices.
Health data hosted in Canada for PHIPA and provincial requirements.
Immutable backups and tested disaster recovery for clinical systems.
How the platform supports each safeguard.
| HIPAA safeguard | How Citrix and Altanora help |
|---|---|
| Access control | Role-based published apps, unique user IDs and automatic session timeouts |
| Audit controls | Session, access and admin logging, plus optional session recording |
| Integrity | Data stays in the data centre; clipboard, drive and printing controls |
| Person or entity authentication | MFA, badge tap-and-go and device posture checks |
| Transmission security | Encrypted HDX sessions through NetScaler Gateway |
Mapping is for guidance. Your risk analysis determines required and addressable specifications.
Results published by Citrix and delivered by Altanora.
St. Luke's University Health Network
88%
faster access to medical records, with 20,000 daily EMR users.
Atlantic Health System
39 min
to roll out Epic updates for 15,000 Citrix users.
Healthcare organization
$124K
saved upfront, plus $30K a year, on NetScaler.
Altanora client engagement
From Our Clients
“Every interaction with Altanora has consistently exceeded my expectations. Their deep technical expertise, combined with a comprehensive understanding of our business challenges, allows them to deliver practical solutions and reliably meet their commitments.”Frederic St-Jean, Director of Information Technology
2026 Citrix Evangelist Partner of the Year and a Citrix Platinum Partner since 2006, with 70+ certified engineers across North America.
Altanora can sign a HIPAA Business Associate Agreement.
We support hospitals, clinics and health networks across North America.
Hospitals never close, and neither do we.
No product is compliant on its own. Citrix supports HIPAA technical safeguards by keeping data in the data centre and controlling and logging access. Compliance depends on your configuration, policies and agreements.
Yes. Altanora can sign a HIPAA BAA for services that involve protected health information.
Custodians must notify affected individuals and report to Ontario's Information and Privacy Commissioner in specified situations, and submit annual breach statistics.
Administrative penalties can reach $50,000 for individuals and $500,000 for organizations, and Ontario issued its first penalties in 2025.
HHS proposed updates in January 2025. As of September 2026 they are not final, with final action now expected in 2027.
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