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Home / Contact Us

Contact Altanora

Contact Altanora,
Talk to a Citrix Expert.

Questions about Citrix, cloud, security or support? Send us a message, call us, or open a ticket if you're already a client.

Send a MessageClient Portal

Send Us a Message

Tell us what you're working on and the right person will get back to you.

Sales and general questions

sales@altanora.com
U.S.: 754-900-7977
Canada: 514-849-1100

Support for existing clients

Open a ticket through the client portal, email support@altanora.com, or call 514-849-1100, option 3.

U.S. Headquarters

101 NE Third Avenue
Fort Lauderdale, Florida, United States

Canada Headquarters

1200 McGill College Avenue, Suite 1550
Montreal, Quebec, Canada

Follow-the-Sun Operations

Altanora employees across the United States, Canada, Europe and Asia support clients around the clock. We never hand your environment to a third-party call centre.

World map showing Altanora team locations in the United States, Canada, Europe and Asia
  • U.S. Headquarters · Fort Lauderdale
  • Canada Headquarters · Montreal
  • Europe and Asia · follow-the-sun support teams

Other Ways We Can Help

🔍

Free assessment

Get a no-cost review of your Citrix or cloud environment. Request an assessment.

🔧

Existing client support

Open a ticket through the client portal, email support@altanora.com, or call 514-849-1100, option 3.

💰

Citrix Funded Pro Services

Find out if your project qualifies for Citrix funding. Learn more.

Contact FAQ

How do I contact Altanora sales?

Email sales@altanora.com, call 754-900-7977 in the U.S. or 514-849-1100 in Canada, or fill out the form on this page.

How do I open a support ticket with Altanora?

Existing clients can open a ticket through the client portal, by emailing support@altanora.com, or by calling 514-849-1100 and choosing option 3. For general or sales questions, email sales@altanora.com.

How do I request a free assessment?

Use our assessment request page and tell us about your environment. An engineer will follow up to scope it.

Where are Altanora's headquarters?

Our U.S. headquarters is at 101 NE Third Avenue in Fort Lauderdale, Florida, and our Canadian headquarters is at 1200 McGill College Avenue, Suite 1550, in Montreal. Our teams in Europe and Asia provide follow-the-sun support for our clients.

Can my project be funded by Citrix?

Eligible Citrix projects may qualify for Citrix Funded Pro Services. We confirm eligibility with Citrix before we start.

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